Role Summary

Reporting to the Chief People Officer, the Director, Human Resources plays a pivotal role in shaping and executing the Firm’s people strategy to attract, develop, and retain exceptional talent. This role provides both strategic and operational HR leadership across the full employee lifecycle, ensuring the effective delivery of HR services, programs, and systems that support Firm goals.

The Director oversees all aspects of HR including talent management and development, employee relations and engagement, compensation and benefits, payroll, HR operations, and the recruitment of support staff. The role also provides leadership for Legal Support Services, focusing on developing legal administrative talent and improving legal operations and efficiency.

Key Responsibilities

• Partner with the Chief People Officer and Firm leadership to advance the people strategy, drive engagement, and enhance organizational effectiveness.
• Serve as a trusted advisor to leaders on talent, leadership, and employee relations matters.
• Lead and develop a team including HR, payroll, and legal support professionals.
• Promote a cohesive, collaborative, and client-focused culture.
• Provide coaching and guidance on employee relations, performance management, conflict resolution, and policy compliance.
• Manage annual performance review and compensation processes.
• Oversee payroll, benefits, and leave administration.
• Manage HR budgets and ensure effective resource allocation.
• Chair the Firm’s Joint Health & Safety Committee and advise on legislative and policy matters.
• Maintain data integrity and analytics within the HRIS, leveraging insights for decision-making.
• Lead or support projects that enhance legal operations and overall Firm efficiency.
• Stay current on HR best practices and recommend improvements to policies, programs, and processes.

Knowledge, Skills & Experience

Education and Credentials

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Certified Human Resources Leader (CHRL) designation considered an asset.

Experience

• Minimum of eight (8) years of progressive human resources management experience in a professional services environment, law firm experience preferred.
• Proven success at effectively operating at both a strategic and tactical level with a comfort level being hands on with tasks at varying levels of complexity.
• Experience managing employee relations, talent management, employee engagement, and change initiatives.
• Strong track record leading and developing high-performing HR teams.
• Demonstrated experience overseeing payroll, benefits, and HRIS systems, including data integrity and analytics.
• Deep understanding of current HR trends, digital transformation, and workforce strategies.

Knowledge and Skills

• Strategic yet hands-on leader with strong business acumen.
• In-depth knowledge of employment legislation including but not limited to: Employment Standards Act, Pay Equity Act, Occupational Health & Safety Act and Accessibility for Ontarians with Disabilities Act.
• Excellent communication skills—confident, professional, and discreet in handling sensitive matters.
• Exceptional interpersonal, coaching, and influencing abilities.
• Strong project management skills with the ability to manage multiple priorities.
• Analytical thinker with sound judgment, problem-solving, and conflict resolution skills.
• Proficiency with HRIS and payroll systems and Microsoft Office Suite; experience using HR data for decision-making.

Candidates who meet the above qualifications are asked to apply online with a copy of their resume and cover letter attached (preferably together in one file).

Role Summary

We are currently seeking a Legal Assistant, Team Support to join our Legal Support Services team. This is a junior-level position and would be suitable for recent graduates of a Legal Assistant or Legal Administration program who have had at least one year of relevant work experience post schooling.

This is an exciting opportunity for an individual who enjoys fast paced environments and wants to learn, expand their skillsets, and kickstart their legal career under the close mentorship of seasoned legal assistants at the firm’s Oakville office.

In this position, you will be responsible for providing legal support to a team of Legal Assistants. The position offers a broad range of responsibilities and challenges that will utilize one’s legal knowledge and broaden one’s practice management skills. The successful candidate will need to demonstrate initiative, strong communication and organizational skills, and a desire to work in a team environment and promote a client-focused culture.

This is a full-time, permanent opportunity with core work hours of Monday to Friday – 9:00 a.m. to 5:00 p.m. We are currently operating a hybrid work model, and the successful candidate will be required to work in the office a minimum of 4 days per week.

Responsibilities

• Preparing and/or drafting various legal documents, forms, presentations and correspondence, and ensuring that they are in proper format and accurate.
• Compiling records and briefs with the guidance of legal assistants in the practice group.
• Arranging for service of legal documents, filing with appropriate courts including using the online portal where appropriate and communicating with the courts as required.
• Typing general correspondence and various legal documents from handwritten notes, phone or verbal instructions.
• Opening and closing files electronically, which includes maintaining detailed matter/client lists and maintaining the electronic filing system (iManage).
• Entering and updating client contact lists in the CRM (InterAction) and working closely with the Marketing and Business Development Department, as and when required.
• Providing coverage support at various desks in the practice group when assistants are on vacation or there is an unplanned absence due to illness, etc.
• Administrative duties such as billings, docket entries, expenses, scheduling appointments and meetings, booking meeting rooms, making travel arrangements, etc.; working with other related internal Departments to provide documents/other materials on time to meet client needs.
• Other administrative duties as assigned.

Qualifications, Skills & Experience

• At least one (1) year of prior legal assistant experience is required.
• Post-secondary education with a Legal Assistant or Legal Administration designation.
• Strong working knowledge of the Rules of Civil Procedure.
• Knowledge and understanding of legal terminology.
• Proficient with legal software (iManage, Elite/3E, InterAction) and MS Office 365 (Word, Excel, Outlook, PowerPoint).
• Proficient with PDF software (Kofax Power PDF/Adobe).
• Prior experience with CaseLines would be an asset.
• Excellent time management, prioritization and follow-up skills.
• Excellent attention to detail, accuracy and proofreading skills.
• Ability to work independently and within tight timelines.
• Ability to take initiative and be resourceful.
• Eagerness to learn new technology/processes and further develop skills.

Candidates who meet the above qualifications are asked to apply online with a copy of their resume and cover letter attached. Please click here to apply online.

Role Summary

We are currently seeking a motivated and detail-oriented Payroll and Benefits Specialist to join our collaborative Human Resources team and play a key role in shaping an exceptional people experience. Reporting to the Director, Human Resources, the Specialist is responsible for managing all aspects of payroll and benefits administration for approximately 250 lawyers and staff members, ensuring accuracy, compliance, and efficiency. This is an exciting opportunity to make a real impact by improving payroll and benefits processes, enhancing HRIS data integrity, and delivering exceptional service to employees across the firm. Working closely with HR, Finance, and leadership, you will ensure these essential functions operate seamlessly and bring value to the workforce, contributing to an engaged and high-performing workplace.

This is a full-time, permanent opportunity – Monday to Friday, 9:00 a.m. to 5:00 p.m. We are currently operating under a hybrid work model, and the successful candidate will be required to work in the office a minimum of three (3) days per week. However, due to the nature of the role, some flexibility will be required both in working hours and in-office workdays.

Key Responsibilities

• Full cycle ownership and processing of Canadian payrolls for both staff (biweekly) and partners (monthly) as well as special purpose payrolls as needed (e.g., bonus).
• Determine, input and processing of all payroll transactions including new hires, people change, salary changes, bonus payments, resignations, terminations, exit packages, LOAs, benefits premiums, RRSP contributions and matching, taxable benefits, accruals, disability payments, vacation payouts, expense reimbursements, overtime bank and payments, allowances, benefit premiums, authorized deductions etc.
• Calculation, reconciliation and remittance of all payrolls related source deductions, retirement contributions and benefit related billings, including year-end remittances.
• Preparation of all month-end and year-end payroll and benefit related accounting entries and accruals, including General Ledger account reconciliations and fulfillment of auditor requests.
• Assist with budget preparation and outcome analysis.
• Administer the firm’s benefit plans including enrollment on carrier plans and systems, annual premium renewal, open enrollment cycle, benefit and RRSP queries from partners and staff of all levels, reconciliation and payment of carrier invoices and communications.
• In close collaboration with the Director and Sr. Manager, review benefit offering, contracts and providers for market competitiveness and employee value.
• Maintain and advance the firm’s HRIS ensuring accurate records of all people transactions and the development of insightful reporting and metrics; create standard and ad hoc reporting as requested.
• Administration of all payrolls, HRIS and employment related documents and activities, including LOAs, AWAs, Employment confirmations, ROEs, government reporting etc.
• Tracks planned and unplanned absences in ADP Workforce Now.
• Ensure data integrity of all people, payroll, and benefit information in HRIS, payroll and benefit carrier systems and databases.
• Maintain payroll and benefits related Partner, employee, and contractor records in iManage and personnel files.
• Develop strong working relationships with Finance, particularly Accounts Payable and the CFO.
• Over time, this role could evolve to include broader HR responsibilities.

Knowledge, Experience, Skills and Abilities

• University/College education (a specialization in Business Administration or Human Resources is an asset).
• A minimum of two years of experience performing both payroll and benefit administration.
• Experience working in a professional service or private sector environment (ideally legal).
• Experience with ADP Workforce Now would be an asset.
• Intermediate to advanced user of MS Excel, Word & Outlook with ability to adapt to new applications.
• Strong numeric, analysis and payroll-related accounting skills.
• Strong compliance mindset with good knowledge of Canadian and Ontario employment legislation.
• Able to effectively manage multiple tasks, priorities and deadlines and adapt easily to changing situations in a fast-paced team environment.
• High level of accuracy with a strong attention to detail.
• Strong Client Service orientation and ownership of responsibilities.
• Strong interpersonal, relationship, collaboration, and communication (verbal, written) skills
• Able to work with minimal supervision.
• Ideally familiar with Law firm document management (preferably iManage), 3E Accounting, Chrome River, ViDesktop and/or HR Downloads applications.
• CHRP and/or PCP designations would be a welcome asset.

Candidates who meet the above qualifications are asked to apply online with a copy of their resume and cover letter attached (preferably together in one attachment). Please click here to apply online.