Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization.
As of January 1, 2004, all Canadian organizations engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA“) and the Canadian Standards Association Model Code for the Protection of Personal Information incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms, including WeirFoulds.
WeirFoulds provides legal services to a wide range of clients. In doing so, we often collect and use personal information. As well, WeirFoulds sends to individuals information and marketing materials concerning developments in the law and its services.
We collect personal information fairly and in accordance with the law. Generally, we collect your personal information directly from you. Such collection may be done at the start of our relationship or during the course of our representation or retainer.
Sometimes we may obtain information about you from other sources including, for example:
In most cases, if we collect, use, or disclose your personal information, we will obtain your consent. Sometimes we will ask for your consent in writing, but in some cases, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or the nature of our retainer. Should you withdraw your consent, that may impact on our ability to serve you and to maintain our relationship.
We use your personal information to provide legal advice and services to you, to administer our client (time and billing) databases, to build and to maintain the firm’s expertise and knowledge, and to include you in our information distribution and marketing activities. If you tell us that you no longer wish to receive information about developments in the law or our services, you can ask us not to send any further material.
WeirFoulds does not disclose your personal information to third parties to enable them to market their products and services.
Under certain circumstances WeirFoulds may disclose your personal information. Some examples are:
Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date. If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and up-to-date.
WeirFoulds takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
You should be aware that e-mail is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information.
You may ask for access to personal information we hold about you.
Detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.
To help us make credit decisions about clients, to try to prevent fraud, and to check the identity of new clients, on occasion we may request information about you from the files of consumer reporting agencies.
Our website contains links to other sites, which are not governed by this Policy.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
If you have any questions, or wish to access your personal information, please contact the lawyer with whom you normally deal or write to our Privacy Contact at:
John Wilkinson, Partner
4100 – 66 Wellington Street West
PO Box 35, Toronto-Dominion Centre
Toronto Ontario, Canada M5K 1B7
If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at
112 Kent Street
Ottawa, Ontario, K1A 1H3